Last time when I renewed my driver’s license, the MVD employee set the expiration date wrongly. I believed it supposed to be the same date with the permanent resident card’s expiration date, but the employee set the different date.
I didn’t agree with the expiration date. I mentioned it to the employee at that time. But the employee strongly insisted it was the correct expiration day.
I was sure the employee downgraded me because I was a foreigner. The employee might have noticed her mistake while listening to my complaints, but she decided to ignore me treating me as a dumb foreigner.
***
When I went back home, I mentioned it to my husband. He was at that time an active duty military personnel. He was dealing with his mean superiors every day and night, and so, he did not have any energy left to help me out for this matter. Those days I didn’t know anybody who could help me out, except for my husband. When my husband said to let it go, I felt bitterly frustrated.
I felt myself powerless in this country. If the same thing had happened to me in my country, I would definitely have been able to deal with it by myself, without anybody’s support. If something else beyond my ability happened in my country, I had my dad as a powerful supporter.
I thought of my dad. When I was in Japan, my dad was my hero. Whenever I needed support or advice, I would always tell him about it. He always had the right answer for me. When something wrong happened, and when it went beyond my ability, he was my only and last resort to solve the issue. Never failed. He was always there for me whenever I needed support from him.
***
Today I went to renew my driver’s license.
The employee right away noticed the expiration date of my current driver’s license was set wrongly. That gave me a confirmation that I was right at that time.
However, the employee of this time was not supportive. She did not apologize for the previous employee’s mistake nor waive the renew fee to compensate their mistake. I was charged the renew fee. I paid the renew fee twice, due to their mistake.
***
After I came back home, I mentioned it to my husband. This time, unlike the last time, he listened to my story thoughtfully. He contacted the MVD office and got the right contact information to officially raise a complaint. At least this time we could get a contact information to raise a complaint to the appropriate personnel. I hope a thoughtful personnel will read my complaint and solve the issue as soon as possible.
***
I didn’t like what happened to me at MVD, but I liked what my husband did to me this time. I appreciate him to have changed into nicer and more thoughtful than those days.
♬ Any feedback? (^^♪
three wisdom 