It started off from a hectic morning. My daughter had a benchmark test at 9 a.m. When she tried to enter the test page, an error message appeared. It said “your computer does not have the test requirement. Your computer is Windows 8, but the test requires Windows 10 and above.” It was weird because her computer is Windows 10. Also, she has been using the school supplied computer since last year and she never had any issues on tests.
I called the Tech Support and they put me on hold for a very long time due to the high volume of calls. I needed to wait more than 2 hours. By the time I finally got hold of the Tech Support, the test was over. Unfortunately the Tech Support man could not help us without the test page opening.
We needed to try again at noon. I needed to call the tech support and wait for somebody to pick up the phone, and explained the situation from the beginning.
It was very frustrating but finally the second tech support person fixed the issue. After 3 p.m., I finally could get back to my original routine, away from the hectic computer error.
three wisdom 