I am still waiting for the reply from the phone company to resolve the issue. This agent first contacted me on last Monday 11/20/2023 and promised me to contact me on the next day. He didn’t contact me on that day. Then he promised me to contact me today, but he didn’t. I really hope the company would send me somebody else who has the authority to resolve the issue and keeps his words. I wonder if there are any other way for me to reach out the right personnel.
three wisdom 