Yesterday, my favorite technician of the biofeedback device dealer reinstalled the software. I was excited to try out the biofeedback session for me. The main reason for the reinstallation was the low success rate of a session. For the past three months while I use the lease laptop from the president of the dealer, the success rate has been always low as less than 10%. The highest rate was 24%. During their training, the trainer mentioned it might be due to the software and needs to reinstall it. That was why I requested the reinstallation. The result was not what I expected. The success rate still the same as low. I wonder what is the real cause. I wonder once my laptop is fixed and come back to me, then the success rate will go back to the high rate as somewhere in 70s and 80s? In any way, I wish my laptop will come back to me as soon as possible. It has been out for 8 months since the brokage date of December 6th 2025.
